Contact Customer Support

If you need customer support please contact Smith Monitoring during our regular business hours, or use the form below to request a call from one of our representatives.

*Terms and Conditions: Homeowner confirmation, credit approval and a standard monitoring agreement required. Offer not valid for existing Smith Monitoring customers. Rates starting at $17.95/month for existing reprogrammable systems. Rates starting at $27.95/month for a new basic hardwired installation. Rates starting at $44.95/month for smart home security packages. An upfront fee of $49 or $99 may apply depending on your smart home package. This offer is subject to change without notice and cannot be combined with any other offer. Local permit fees may be required. Other terms and conditions apply. Homeowners converting to Smith must not be currently under contract with any other monitoring company. Existing equipment must be compatible with the Central Monitoring Station receivers as determined by a Smith technician, and not locked out.